Privacy Policy

Effective Date: 01/01/2024
Last Updated: 10/05/2025

This Privacy Policy explains how DGTLPAY LTD, operating under the name FINSTACKD ("we", "our", or "us"), collects, uses, and protects personal information through our website https://finstackd.com ("Site") and in the course of providing our services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

DGTLPAY LTD is a company registered in England and Wales under company number 11093089, with its registered office at 71-75 Shelton Street Covent Garden, London, United Kingdom, WC2H 9JQ. We operate under the trading name FINSTACKD, providing financial and payment related services for online businesses.

We do not provide regulated financial advice or services as defined by the UK Financial Conduct Authority (FCA). We are not authorised or regulated by the FCA, and we are not chartered accountants.

All information and tools provided through our website and services are for operational and informational purposes only and should not be considered financial advice.

2. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Financial Information: Payment card details (masked), bank account information, and transaction data.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use your personal data to:

• Provide and manage our services
• Communicate with you regarding inquiries, onboarding, or support
• Process payments and invoices
• Comply with legal obligations (e.g., anti-money laundering and KYC)
• Improve our website and service delivery

4. Lawful Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity – to perform our contract with you
• Legal obligation – to comply with regulatory duties
• Legitimate interests – to operate and improve our business
• Consent – for optional communications like newsletters (you can withdraw consent at any time)

5. Data Sharing and Disclosure

We may share your data with:

• Third-party service providers (e.g., cloud storage, payment gateways, KYC tools)
• Regulatory or law enforcement authorities when required by law
• Our professional advisers (accountants, lawyers, etc.)
• Other companies within our business group, if applicable

We do not sell or rent your data to third parties.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above, or as required by law (e.g., for tax or AML compliance). After this period, your data will be securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure storage, and access controls.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at privacy@finstackd.com.

9. Cookies

We use cookies to enhance site performance and user experience. Please refer to our Cookie Policy for full details.

10. International Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

11. Contact Us

For any questions or concerns about this Privacy Policy or your data, contact us at:

DGTLPAY LTD
Trading as FINSTACKD
Email: privacy@finstackd.com
Website: https://finstackd.com